Terms & Conditions
1. Price and accuracy of information
Every effort has been made to ensure the accuracy of information contained on the website. However, occasionally errors may occur. You will be advised of any such errors as soon as possible. The prices on the website apply at the time of compilation but may vary from time to time. If you are unsure about our prices or what is or is not included please contact us before making a booking. We have the right to decrease the price of unsold accommodation at any time.
Booking is simple. See the Contact Us page to request a booking form. Complete and submit the booking form and pay a non refundable deposit of 25%. Once the deposit has been received you will be sent a receipt and booking confirmation with final payment details. When we have received final payment you will be sent another receipt with details of how to get to us.
By completing and submitting the booking form and deposit you accept on behalf of you and your party the terms of these booking conditions. For all bookings made less than 6 weeks before your arrival date, the cost of rental and any other costs applicable must be paid in full at the time of the booking. Only when full payment is received will the booking be confirmed.
You must check your booking confirmation and receipt along with all other documentation we send you immediately when you receive them. If any information is incorrect in any way you must let us know straight away. We regret that we cannot accept any liability if we are not informed of any inaccuracy within 14 days of sending it to you.
3. Payment of Balance
The remaining payable balance will be shown on your booking confirmation. This amount must be paid at least 6 weeks before your arrival date. If you fail to pay this amount in full by the agreed date we will treat your booking as cancelled by you, retain your deposit and re-let the room(s).
4. Payment Options
Payment can be made in pounds or euros by cheque or via PAYPAL. Full details of payment options will be given on booking.
5. Arrival and Departure
Bookings are accepted where a minimum of two nights will apply. Arrival time is after 2pm and departure is before 10am. Alternative times will be accommodated where possible, particularly when there is no changeover day.
You are expected to leave the property in a clean and tidy condition.
6. Changes to bookings
Once the booking has been confirmed by us, should you need to amend your booking please contact us. Where possible changes will be made.
7. Cancellation by you
If you have to cancel, contact us immediately. Your cancellation is effective from the date we receive your notification, which will be acknowledged by us.
If you cancel 6 weeks or more before your departure you will only forfeit your deposit. If you cancel less than 6 weeks before your arrival you will forfeit the full cost of the rental.
8. Force Majeure
We regret that we cannot accept liability and no compensation will be payable where the performance or prompt performance of the contract with you is prevented by ‘force majeure’. Force Majeure means an event which we, even with all due care and attention could not have foreseen or avoided. Such circumstances may include but not be limited to, war, threat of war, riot, civil strife, industrial action, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, and all similar events outside our control.
9. Your responsibilities
You will be asked to pay a security deposit with your booking. You are responsible for any loss or damage sustained to your accommodation during your stay up to the full value of your deposit. We have the right to refuse access to any person, who in our reasonable opinion is not suitable. In this case we will have no further responsibility or liability and no refunds, costs or expenses will be met.
We also have the right to repossess the accommodation at any time if, in our reasonable opinion you or a member of your party is unsuitable to remain in charge because of their age, ill health, suspected or actual influence of alcohol or drugs that is likely to lead to irresponsible behaviour that may endanger themselves, others or property. In this case we will have no further responsibility or liability and no refunds, costs or expenses will be met.